Our Services

 

Family Member/Friend Feedback Form

Your input is very important to us. Please take a moment to fill out this survey and submit online.

Please rate each question on a scale of 1 thru 5
(1 - Poor, 2 - Fair, 3 - Good, 4 - Very Good, 5 - Excellent, and N/A - Not Applicable)

1) If you were involved in assisting a family member or friend into one of Roxbury's treatment programs, how would you rate the overall process?


2) If you were present during the admission process of your loved one, how would you rate the admission staff in explaining the program at Roxbury Treatment Center?


3) If you participated in your loved one's treatment, how did Roxbury staff do with explaining the treatment plan/goals?


4) If you were involved in your loved one's treatment, how did the Roxbury staff do with informing you of the aftercare plan?


5) If you were involved in your loved one's treatment, were you kept up do date on the progress of your loved one?


6) If you visited your loved one at Roxbury Treatment Center, did you feel welcomed by the staff?


7) How would you rate the improvement in your loved one from admission to discharge?


8) If you had the need to seek behavioral healthcare services in the future; or if someone you know was in need of these, how likely would you be to utilize or recommend Roxbury?


9) How did your family member or friend rate their overall experience with Roxbury Treatment Center?
Additional Comments:


Would you like to be contacted regarding your feedback?
If you choose, please list your contact information below


Name:   

Phone:  

Email: